Support for Carers

At Highfield Surgery, we recognise and value the vital role that carers play in supporting the health and wellbeing of others. Whether you’re looking after a partner, relative, child, friend or neighbour who could not manage without your help, we want to ensure you receive the support and information you need.

Carers Pack (Leicester, Leicestershire & Rutland)

The Carers Pack provides a comprehensive guide to local and national services available to support your mental health and wellbeing.
It includes information on:

• How to access urgent mental health support

• Carer assessments and financial support

• Local community and voluntary organisations

• Carers Passport schemes

• Support for young carers and parent carers

• Mental health helplines and online resources

• Physical health, wellbeing, and respite care options

You can view or download the full Carers Pack (June 2025) below:

📄 View the Carers Pack (PDF)

Carers and Confidentiality

Providing healthcare is a partnership between patients, families, carers and professionals.
This leaflet explains how information can be shared between carers and NHS staff while maintaining confidentiality, consent and patient capacity in line with the Mental Capacity Act (2005) and Data Protection Act (2018).

📄 View the Carers and Confidentiality leaflet (PDF)

Additional Support

• Carer Assessments – available via your local authority:

  • Leicester City: 0116 454 1004

  • Leicestershire: 0116 305 0004

  • Rutland: 01572 722 577

• Crisis Carers Group – email lpt.crisiscarersgroup@nhs.net to join monthly support sessions.

For more information, visit Leicestershire Partnership NHS Trust – Our Commitment to Carers.