Highfield Surgery

25 Severn Street, Leicester, LE2 0NN

Telephone: 0116 254 3253

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Family and Friend Test Monthly Result

FFT gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks them about their experience of the service. Community healthcare providers have been required to make the opportunity to provide feedback through the FFT available to their patients since 1 January 2015 and submit data to NHS England each month. Further information can be found on the FFT webpage.

Data submission and publication for the Friends and Family Test (FFT) restarted for acute and community providers from December 2020, following the pause during the response to COVID-19. For full details see our FFT frequently asked questions or email helpdesk england.friendsandfamilytest@nhs.net.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 01:00pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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